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Privacy & Cookies Policies

 

Cookies Policy

Introduction. Definition and function of cookies.

Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or its equipment and, depending on the information they contain and the way you use your computer, can be used to recognize the User. The User’s browser stores Cookies on the hard disk only during the current session, occupying minimal memory space and not harming the computer. Cookies do not contain any specific personal information, and most of them are deleted from the hard disk at the end of the browser session (so-called session Cookies).

Most browsers accept Cookies as standard and, independently of them, allow or prevent temporary or stored Cookies in the security settings.

Without your express consent -through the activation of Cookies in your browser- elitehostgroup.com will not link in the cookies the stored data with your personal data provided at the time of your request or purchase.

What type of cookies does this website use?

According to the entity that manages them:

  • Own Cookies: These are those that are sent from our own equipment or domain.
  • Third-party Cookies: are those that are sent from a computer or domain that is not managed by us, but by a third party entity.

Depending on the period of time they remain activated:

  • Session Cookies: these are temporary cookies that remain in your browser until you leave the website, not being registered on the hard drive of your computer or equivalent device. With it, the traffic patterns on the web are analyzed, allowing us to progressively improve the contents and uses of the web.
  • Persistent Cookies: are those that are stored on the hard drive for a certain time and are read by our website each time you make a new visit. These cookies expire once the pre-established period has elapsed and are usually used to facilitate the purchase and registration services.

According to their purpose:

  • Technical Cookies: These are those that allow the user to obtain a satisfactory navigation as they enable the proper functioning of the web. For example, they allow traffic control and data communication, access to restricted areas, make the purchase process or application form, use security features, store content for broadcasting videos or share content through social networks.
  • Personalization Cookies: These are those that allow the user to access the service with predefined characteristics according to a series of criteria (language, type of browser through which the service is accessed, regional configuration from where the service is accessed, etc.).
  • Analysis Cookies: These are those that allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the services provided.
  • Advertising Cookies: These are those that allow the management, in the most effective way possible, of the advertising spaces we offer.
  • Behavioral advertising Cookies: These are those that store information on user behavior obtained through the continued observation of their browsing habits, allowing to develop a specific profile to display advertising based on the same.

Below we detail the Cookies used on our website and the purpose of the same:

OWN COOKIES:

Nombre Tipo Finalidad *Excluida/ no excluida (del deber de la información y el consentimiento)
Ninguna

 

*Cookies excluded from the duty of information and consent are understood as those that are strictly necessary for the provision of a service strictly requested by the user or those necessary only to allow communication between the user’s computer and the network, such as: session cookies, technical cookies and customization cookies.

THIRD PARTY COOKIES:

Nombre del proveedor Finalidad de la Cookie Descripción de la finalidad de la Cookie Si desea más información sobre el uso de las Cookies de este tercero (enlace)
Google Inc. Análisis estadístico de las visitas del site https://support.google.com/analytics/answer/6004245
Hubspot Identificación de abonados Gestión de leads, opt in/opt out https://knowledge.hubspot.com/articles/kcs_article/account/hubspot-cookie-security-and-privacy

 

These lists are updated as soon as possible when there is some kind of change in the services offered on the web. However, it may happen that during the update the list no longer includes any Cookie, although they will always refer to Cookies with identical purposes to those registered in the list.

Acceptance of the use of cookies. Obtaining consent and how to disable or delete cookies.

The User expressly accepts, by using this website, the processing of the information collected in the manner and for the purposes mentioned above. And also recognizes the possibility of rejecting the processing of such data or information by rejecting the use of Cookies by selecting the appropriate settings for this purpose in your browser. While this option of blocking Cookies in your browser may not allow the full use of all the features of the Web and that the experience on our website is less satisfactory.

You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer:

If you have any questions about this cookie policy, please contact info@elitehostgroup.com.

Privacy Policy.

What processing do we carry out with your personal data?

In compliance with Regulation (EU) 2016/679 and the Draft Organic Law on the Protection of Personal Data, we inform you that your personal data may be subject to some of the following processing:

  • TR10 – Provision of services to vulnerable groups (Legal basis: Law 35/2006, of 28 November.).
  • TR04 – Advertising campaigns (Legal basis: Law 34/1988, of November 11, 1988, General Advertising).
  • TR08 – Collect the opinion of data subjects (Legal basis: Regulation (EU) 2016/679 on data protection and LOPD.)
  • TR03 – Selection of own personnel (Legal basis: Royal Legislative Decree 3/2015, of October 23, approving the revised text of the Employment Act).
  • TA34 – Own bookkeeping and accounting management, as responsible party (Legal basis: Royal Decree 1514/2007, of November 16, which regulates the General Accounting Plan).
  • TA59 – Collection of data for own tax management (Legal basis: Ley 58/2003, de 17 de diciembre, General Tributaria.)
  • TA45 – Own labor management: data collection (Legal basis: Real Decreto Legislativo 1/1994, de 20 de junio, por el que se aprueba el Texto Refundido de la Ley General de la Seguridad Social).
  • TR09 – Security on technical and organizational measures in the applied software (Legal basis: Regulation (EU) 2016/679 on data protection and LOPD).
  • TE02 – Prevention of occupational hazards (Legal basis: Law 31/1995, of November 8, 1995, on prevention of occupational hazards).
  • TE08 – Destruction of documents (Legal basis: Regulation (EU) 2016/679).
  • TA01 – Collection of data from direct clients for IRPF declaration as responsible party (Forms 100-102). (Legal basis: Law 35/2006, of November 28th).
  • TA02 – Collection of data from direct clients for wealth tax return as responsible party (Form 174). (Legal basis: Law 19/1991, of June 6, on Wealth Tax).
  • TA03 – Collection of direct customer data for non-resident income tax return as responsible party (Forms 206-210-211-216-296). (Legal basis: Order HFP/399/2017, of 5 May.).
  • TA04 – Collection of data from direct clients for the informative declaration on assets and rights located abroad as responsible party (Form 720). (Legal basis: Order HAP/72/2013 of January 30, 2013).
  • TE03 – Transport service and/or package shipments (Legal basis: Royal Decree of August 22nd, 1885 by which the Commercial Code is published).
  • TE06 – Prevention of Money Laundering (Legal basis: Law 10/2010 on Prevention of Money Laundering, of April 28th).
  • TR05 – Electronic mails (Legal basis: Code of Commerce and other applicable legislation).
  • TR01 – Requests for information received (Legal basis: Code of Commerce and other mercantile provisions.)
  • TR07 – Management of incidents and/or security breaches (Legal basis: Data Protection Regulation (EU) 2016/679 and LOPD).
  • TE04 – Management of own legal matters (Legal basis: applicable commercial and labor legislation).
  • TE01 – Maintenance of IT systems (Legal basis: Commercial Code).

Who are we?

We are responsible for the processing of your data. Therefore, we expressly, precisely and unequivocally inform both the data subjects and the competent bodies of the following aspects concerning the data controller:

Poyatos Enterprises S.L.

CIF: B-56203896

C/ del Marge, 1, puerta 25, 03110 Mutxamel, Alicante, España

info@elitehostgroup.com

What do we use your personal data for?

In this organization, we may process your personal data exclusively for the purposes indicated below:

  • Checking that all the necessary technical measures are being carried out for the correct management of personal data with the software applied.
  • Sending commercial and/or advertising information by e-mail.
  • Management of information requests received by the interested party about our products or services.
  • Exclusive management of internal incidents detected in compliance with the requirements of the RGPD.
  • Carry out advertising campaigns to publicize our services and/or products.
  • Collect the opinion of the interested parties.
  • Selection of personnel to fill the necessary job vacancies.
  • Compliance with the requirements of the Money Laundering Prevention Law.
  • Complying with all the requirements of the Law for the Prevention of Labor Risks.
  • Sending of parcels and correspondence.
  • Avoid economic fraud by customers and/or suppliers.
  • Manage any legal problem affecting the company.
  • Manage, maintain and repair computer storage systems.
    • Actions to carry out own labor management
    • Actions to carry out our own tax and accounting management.
    • Actions to carry out the tax service to direct clients as the person in charge
    • To carry out all the work necessary to provide services to vulnerable groups.
    • Comply with the principle of limiting the period of conservation of personal data.

    A commercial or user profile may be drawn up, based on the information provided or obtained. You are expressly informed that under no circumstances will profiles be created with the data of a minor.

    The personal data provided by you will be kept for the duration of the contractual relationship or, where appropriate, as long as you do not exercise your right to object or withdraw your consent. To do this, you can go to the appropriate section on our website or send an e-mail to the address indicated in the section on the person responsible.

Why do we use them?

We are entitled to process your personal data for the following reasons:

Your unambiguous, informed and express consent, in those cases in which it is legally required, without, in any case, the withdrawal of the same conditions the execution of other treatments whose legitimacy is different, and without such withdrawal affecting the lawfulness of the treatment prior to the withdrawal of the same.

A legal obligation of the data controller.

The execution of the contract for the provision of services and/or the purchase and sale of the corresponding products, signed by you.

The legal basis for the processing of your data is a legitimate interest of the controller. This interest is based on the prior performance of a proportionality or weighing between the legitimate interest of the controller and the interests or rights and freedoms of data subjects. This weighing has involved the evaluation of the interest, the evaluation of the impact of the processing on the data subjects, the balance between the two previous concepts and the implementation of additional guarantees. The final balancing being favorable to the controller, the processing can be carried out in accordance with the applicable regulations on personal data protection.

 

For any questions or clarification, you can contact us through the e-mail address provided in the section corresponding to the data controller.

With whom may we share your personal data?

Your personal data may be communicated to service providers of repair, maintenance, cleaning or similar services contracted by Elite Host Group within the framework of their functions and under prior acceptance of the client.

Your personal data will not be transferred to any third country or international organization.

What data do we process and how did we obtain it?

Your personal data will be incorporated into the following files, owned by the organization:

  • FA01 Clientes directos. Declaración del IRPF (Modelos 100 y 102).
  • FA02 Clientes directos. Declaración del impuesto sobre el patrimonio (modelo 174).
  • FA03 Clientes directos. Declaración del impuesto sobre la renta de No Residentes (Modelos 206-210-211-216-296).
  • FA04 Clientes directos. Declaración informativa. Declaración sobre bienes y derechos situados en el extranjero (modelo 720).
  • FA21 Gestión contable propia
  • FA22 Gestión laboral propia
  • FA36 Gestión fiscal propia. Recogida de datos
  • FE03 Transporte y envío
  • FE04 Asuntos jurídicos propios
  • FE08 Destrucción de documentos
  • FR01 Solicitudes de información recibidas
  • FR03 Selección de personal propio
  • FR04 Campañas publicitarias
  • FR05 Correos electrónicos
  • FR07 Gestión de incidencias y/o violaciones de seguridad
  • FR08 Recabar la opinión de los interesados
  • FR09 Seguridades en el software y hardware

The personal data that we process in our organization comes from the following sources:

The data subject himself

What rights can you exercise?

We guarantee you the exercise of your rights in relation to the processing of your personal data.

In particular, we inform you that you have the right to:

  • Obtain confirmation as to whether your data is being processed.
  • Exercise the right of access to the personal data we hold, obtaining information about the purposes of the processing, the category of data processed, the possible recipients, the storage period, the origin of the data and, where appropriate, profiling or automated decision making.
  • Exercise the right of rectification. For these purposes, we remind you that the personal data we have at our disposal must always be a true reflection of reality, so do not hesitate to make use of your right in case any data undergoes modification, change or cancellation. You guarantee that the personal data you have provided us by any means are true and accurate, and you undertake to notify any change or modification thereof, being your sole responsibility for any loss or damage caused to the responsible or any third party by reason of a communication of erroneous, inaccurate or incomplete information.
  • For reasons related to your particular situation, you may object to the processing of your data, in which case our organization will stop processing the data, unless there are legitimate grounds to prevent it.
  • Request the deletion of your personal data when, among other reasons, they are no longer necessary for the purposes described above or we no longer have the legitimacy to process them.
  • Request the portability of your data, when the processing is carried out by automated means and provided that you are linked to our company on the basis of a contract signed or you have given consent to the processing carried out. In such cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format, or to have it transmitted directly to another controller, where technically feasible.
  • In certain circumstances, you may request that we restrict the processing of your data, in which case we will only retain it for the purpose of exercising or defending claims.
  • Oppose automated decision-making, including profiling.

These rights may be exercised free of charge, except in the cases provided by law, by written request signed by you or, where appropriate, by your representative, addressed to the responsible, at the addresses provided for this purpose in the first paragraph, or physically at any of our establishments.

You also have the right to file claims, either before the Spanish Data Protection Agency (on the website https://www.agpd.es/) or before the corresponding supervisory authority.

Likewise, you may go to the Courts of Justice to claim compensation.

Finally, you have the right to withdraw your consent, with the same ease with which you gave it. To do this, you can go to our website, where you will find the necessary information to cancel quickly and easily the authorization granted to us to make these communications. You can also send an email to the address indicated in the section on the person responsible.

We also inform you that in each processing of your personal data we determine the possible threats and impacts that may occur as a result of them, mitigating or eliminating if possible, the potential damage, through the implementation of appropriate security measures that are periodically reviewed to determine their effectiveness.

Our control system also allows us to comply with the principles of data processing, being able to prove to the data subject, the principle of limitation to the purpose of the processing, the principle of limitation to the storage period, the principle of data minimization, as well as the principle of integrity and confidentiality.

Finally, we also inform you that you will periodically receive surveys that will allow us to know your opinion on any suggestions regarding the processing of your personal data, as well as to comply with the principle of transparency and accuracy of the data processed.

For any questions or clarification, you can contact us through the e-mail address provided in the first paragraph.

Yours faithfully,

The person in charge.